WORKING TO REDUCE THE
IMPACT OF POVERTY.

I wanted to take a moment to express my deepest gratitude for the work your organization is doing in our community. My experience with First Call for Help of Ellis County was nothing short of life-changing, and I feel compelled to share just how much your team meant to me during a very difficult time. When I first called, Michelle treated me with such kindness, patience, and compassion. She made me feel heard and reassured at a moment when I truly needed it. Laura, my caseworker, handled everything with professionalism and genuine care. She went above and beyond to make sure my needs were met, always treating me with dignity and respect. It was clear that she truly cared, not just about completing her job, but about helping me as a person. Under Macey’s leadership, it is evident that this organization is guided by heart, purpose, and a sincere desire to serve others. The assistance I received included many everyday essentials that people often take for granted, yet to me they made all the difference. Your organization brought me relief, hope, and stability when I needed it most. Please know that what you and your team do matters more than words can fully express. First Call for Help was truly an answer to my prayers, and I will never forget the kindness that was shown to me. Thank you for the impact you are making in people’s lives every single day.